Terms of Use Agreement
Terms of Use Agreement
General terms of use of the site, general rules and legal responsibilities related to it.
It is recommended that the User Agreement, which includes the terms, rules and legal responsibilities specified below, be read before using www.relancebeauty.com (“Site”). The subject of these User Terms (hereinafter referred to as the “Agreement”) is to determine the membership conditions (hereinafter referred to as “User” or “Member”) that you will make in order to benefit from the website https://www.relancebeauty.com/ and the portals and all services in its content.
If the specified conditions are not suitable for you, please do not use the https://www.relancebeauty.com/site. By using the site and filling out the form containing your personal information, you are deemed to have accepted the conditions written on these pages.
The web pages on our site and all pages connected to it are located at https://www.relancebeauty.com/ RELANCE COSMETIC PRODUCTS MARKETING IMPORT EXPORT It is owned and operated by LİMİTED ŞİRKETİ (“Company”). While using all the services offered on the site, users agree that you are subject to the following conditions, and by using and continuing to use the service on the site; You are deemed to have the right, authority and legal capacity to sign a contract according to the laws you are subject to and to be over 18 years of age, that you have read, understood this contract and are bound by the terms written in the contract.
1. Usage and Security Rules
https://www.relancebeauty.com/ is open to all members. The services provided on the site are free of charge unless otherwise stated.
In the following cases, the site administration may block the member's use of the site and reserves its legal rights against the person or persons involved in the following initiatives:
1.a. Recording on the site information that is incorrect, irregular, incomplete and misleading, contains statements that are not in accordance with general morality, and is contrary to the laws of the Republic of Turkey.
1.b. Copying the site content partially or completely without permission.
1.c. The User is directly responsible for any damages that may arise from the sharing of information, usage rights, such as usernames and passwords given to users or determined by them, with third parties or organizations (use of this information by persons other than the User). Similarly, the User cannot use personal information such as an IP address, e-mail address, username belonging to someone else on the Internet, nor can the User access or use other users' private information without permission. The User is deemed to have accepted any legal and criminal liability that may arise from such use.
1.d. Using software that will threaten the security of the site, prevent the site and the software used from working, performing activities, attempting to perform activities, and obtaining, deleting or changing information.
2. Responsibilities
2a. Information about users visiting https://www.relancebeauty.com/ (visit duration, time, pages viewed) is tracked in order to serve them better.
2.b. https://www.relancebeauty.com/ user, after filling in the required fields for registration and confirming the e-mail address, provided that he/she complies with the terms set forth in this agreement, enters his/her e-mail address and password and visits https://www.relancebeauty.com you can start using the site.
2.c. While using the https://www.relancebeauty.com/ website and services, the User agrees to comply with the Turkish Penal Code, the Turkish Commercial Code, the Law on Intellectual and Artistic Works, the Decree Laws and legal regulations regarding the Protection of Trademark and Patent Rights, the Code of Obligations, other relevant legislation provisions and all kinds of announcements and notifications that https://www.relancebeauty.com/ will publish regarding its services. All legal, criminal and financial liabilities that may arise due to use contrary to these notifications and laws belong to the User.
2.d. If it is determined that the User does not comply with the obligations set forth in this agreement or the general rules stated on the https://www.relancebeauty.com/ website, the User's use of https://www.relancebeauty.com/ may be blocked temporarily or indefinitely by https://www.relancebeauty.com/ and/or the User's account may be closed.
2.e. The user cannot take any action that prevents or hinders other users and visitors from using https://www.relancebeauty.com/, cannot install automatic programs and force/lock the servers or databases. Cannot attempt to cheat. In the event of such a move, the user accepts that their membership will be terminated and that they accept all legal and criminal liability that may arise from the situation.
2.g. The User cannot delete or remove any Copyright, Trademark and any Intellectual and Artistic Works Law notes on any material copied or printed from https://www.relancebeauty.com/.
2.h. Membership cancellation and account deletion can be done by the user via https://www.relancebeauty.com/. The user who terminates his/her membership will have his/her access to the site revoked. The person who cancels his/her membership accepts that this process is irreversible.
2.j. The relationships between site users and each other or third parties are the responsibility of the individuals.
2.m. Different rules and obligations specific to that section may be specified in certain parts of the site. Individuals and organizations using these sections are deemed to have accepted these rules in advance.
2.n. To read the measures we take to protect the personal information and privacy of our users and our general policy on this matter, please read the “Privacy Policy” and “Disclosure Text” sections.
2.o The User accepts and undertakes that the payment information (credit card, GSM number information, etc.) he/she will use in the purchases he/she will make through the site is correct and that he/she will be responsible for the legal and criminal liabilities arising from these.
3. Termination of the Contract
3.a. This agreement shall remain in force until the member cancels his/her membership or until his/her membership is cancelled by the Company. In the event that the member violates any provision of the membership agreement, the Company may unilaterally terminate the agreement by cancelling the member's membership.
3.b. If the Company discovers that the Member or any user has violated the membership terms, it will notify the Member and request the Member to correct the violation. If the Member fails to correct the violation within 24 hours of the Company's request, the Company may suspend all or part of the Member's use of the provided services until the violation is corrected.
3.c. The Company may immediately suspend all or any portion of the Member’s use of the Services if (a) it reasonably believes that the Member or any user may adversely affect the use of the Services, other customers or their end users, or the use of the Services or the Company network or servers used to provide the Services. (b) it reasonably believes that unauthorized third party access to the Services is suspected; (c) it reasonably believes that immediate suspension is necessary to comply with any applicable law. The Company will lift any such suspension once the circumstances that gave rise to the suspension of the Services are resolved. Upon the Member’s request, the Company will notify the Member as soon as possible of the reason for the suspension, unless prohibited by applicable law.
4. Privacy
The Company attaches importance to personal information and data security and takes care to take all necessary precautions in this regard. By using the Site, Members accept, declare and undertake that they will act in accordance with these privacy provisions. These privacy provisions will apply to all sections of the Site.
The protection of users' information and the maintenance of confidentiality are the Company's top priorities. For this reason, the information provided by the Members will not be used in any way other than the rules and purposes specified in the contract and will not be shared with third parties.
The Company will not share, sell or allow the use of personal data and information sent to it with third parties under any circumstances other than the purposes explained above and in the Information Text regarding the collection of information. In order to identify system-related problems on the Site and to urgently resolve possible problems that may arise on the Site, the Company may record the IP address of the Members and the information registered in the social network user account when necessary and use these records for the aforementioned purposes. These IP addresses may be used by the Company to define its users and visitors in general and to collect comprehensive demographic data.
The information obtained within the scope of the Site may be used by the Company and other persons and institutions it cooperates with, without revealing the identity of the Members in any way, only for various statistical evaluations, permitted marketing, database creation efforts and market research. The Company may provide links to other sites within the Site, publish advertisements of third parties with which it has agreements, and direct Members to the sites of advertisers or third parties with whom it has agreements through advertisements. The Company bears no responsibility for the privacy practices and policies of other applications accessed through these links or for the content they contain.
The Company may disclose user information to third parties in the following cases, in a manner that goes beyond the provisions of this privacy statement. These cases are; • Cases where it is necessary to comply with the obligations imposed by legal rules, • Cases related to the fulfillment of the requirements of the agreements between the Company and its Members and their implementation, • Cases where information is requested regarding the Members in accordance with an investigation or inquiry conducted in accordance with the procedure by the authorized administrative and/or judicial authorities, • Cases where it is necessary to provide information in order to protect the rights or security of the Members.
The Company undertakes to keep the confidential information given to it strictly private and confidential, to keep it a secret and to take all necessary measures to ensure and maintain confidentiality, to prevent all or any part of the confidential information from entering the public domain or from being used unauthorized or disclosed to a third party, and to show all due care. The information that may be requested from Members who respond to periodic or non-periodic surveys that may be organized by the Company on the Site may also be used by the Company and cooperating persons or institutions for the purpose of direct marketing to these users, statistical analysis and creating a special database.
The Company may change the provisions of this privacy statement at any time it deems necessary, provided that it publishes it on the Site. The provisions of the privacy statement amended by the Company are deemed to have entered into force on the date they are published on the Site.
5. Force Majeure
If the parties cannot fulfill their obligations arising from the contract due to reasons beyond the control of the parties such as natural disasters, fire, explosions, civil wars, wars, riots, civil movements, declaration of mobilization, strikes, lockouts and epidemics, infrastructure and internet failures, power outages (hereinafter collectively referred to as "Force Majeure"), the parties are not responsible for this. During this period, the rights and obligations of the Parties arising from this Agreement are suspended.
6. Integrity of the Agreement and Enforceability
If one of the terms of this contract becomes partially or completely invalid, the remainder of the contract remains valid.
7. Changes to the Agreement
The Company may change the services offered on the site and the terms of this agreement partially or completely at any time. Changes will be valid from the date they are published on the site. It is the User's responsibility to follow the changes. The User is deemed to have accepted these changes by continuing to benefit from the services offered.
8. Evidence Agreement
In any disputes that may arise between the parties regarding the transactions related to this agreement, the Company's books, records and documents, computer records and fax records will be accepted as evidence in accordance with the Code of Civil Procedure No. 6100, and the User agrees not to object to these records.
9. Notification Addresses
9.a. https://www.relancebeauty.com does not request mailing addresses from its users in advance. However, the e-mail address provided by the user to https://www.relancebeauty.com is accepted as the e-mail address to which the legal address will be requested for all kinds of notifications to be made in relation to this agreement.
9.b. The parties agree that unless they notify the other party in writing of any changes to their current e-mail addresses within 3 (three) days, requests made to old e-mail addresses will be valid and will be deemed to have been made to them.
9.c. Again, any notification made by https://www.relancebeauty.com/ using the registered e-mail address of the user will be deemed to have reached the user 1 (one) day after the e-mail is sent by https://www.relancebeauty.com . The user declares, accepts and undertakes that he/she has read, understood and accepted all the articles in this participation agreement and that he/she confirms the accuracy of the information he/she has provided about himself/herself.
10. Dispute Resolution and Enforcement
Istanbul Anatolian Courthouse Courts and Enforcement Offices are authorized to resolve any disputes arising from the implementation or interpretation of this Agreement.
The member's registration for membership means that the member has read all the articles in the membership agreement and has accepted the articles in the membership agreement. This Agreement is concluded and mutually entered into force at the time the member becomes a member.
Frequently Asked Questions
Do I need to use Relance makeup remover only after removing makeup?
Our product contains natural ingredients such as rose water and glycerin that will benefit the skin. These products also help meet your skin's daily moisture needs. Therefore, you can use it not only for make-up removal but also to refresh your skin in the morning and evening and meet its moisture needs.
Since my eyebrows are sparse, can I use your Eyebrow & Eyelash Serum? Will it help eyebrows grow?
It is specially designed for your eyebrows and hair eyelashes. It is designed to provide your eyebrows and eyelashes with daily moisture needs and necessary vitamins and minerals. It contains olive oil, which is very effective in strengthening the hair, eyebrow and eyelash roots, and vitamin E.
It helps hair, eyebrows and eyelashes grow. Sweet almond oil supports eyebrow and eyelash growth. Our product consists entirely of oils. Products on the market consist of only one or two oils. We have designed all the oils necessary for your eyebrows and eyelashes to provide all the nutrients, vitamins and minerals.
Should I shave while using beard serum?
It has been specially developed for your beard and beard roots. It contains sweet almond oil, jojoba oil, argan oil, olive oil, castor oil, vitamin E and glycerin. The purpose of this product is to nourish and care for your existing beard and beard roots. It provides a strong and shiny appearance if used regularly.
How long does it take for beard serum to show its effect?
It provides immediate softness thanks to the oils and vitamins it contains. If you use it regularly every day, you will feel your strong and shiny beard within 1-2 months, depending on the structure of your beard.
In what cases should I not peel?
-If you have active acne or open wounds
-In case of sunburn
-If you have skin problems such as hypersensitivity or eczema
How often should I use peeling?
It varies depending on skin type:
Oily skin: 2-3 times a week
Combination skin: 1-2 times a week
Dry or sensitive skin: Once a week
Can we use lip balm at night?
Yes, lip balms, especially those containing intense moisturizers, help repair your lips until the morning when used at night.
Can I apply skin whitening cream to areas other than the face?
Suitable for use on face, armpits, elbows, knees and external genital areas.
Can I go out in the sun after using the skin brightening serum?
We recommend that you use sunscreen with at least 30 spf 15 minutes after using the product.
How long should Relance Vitamin C serum remain on the face?
Wait until it is completely absorbed, then apply moisturizer. There is no need to rinse.
What products should not be used with vitamin C serum?
Niacinamide: May reduce effectiveness when used together.
AHA/BHA (Glycolic Acid, Salicylic Acid): Skin irritation
can.
Retinol: Can be very sensitive to the skin.
Can anti-aging cream be used around the eyes?
This area is a very sensitive area. That's why we recommend Relance Anti-Aging Eye Contour Cream for your more sensitive eye area.
I use liquid shampoo. I was very interested in your product. Why should I use your solid shampoo?
Since our Relance Zero series solid shampoo is concentrated, a single use is sufficient in each shower. It does not contain SLS, SLES, Paraben, Alcohol, Silicone, Dye, Perfume and Essence. It consists of natural herbal ingredients. Produced with the goal of less plastic and zero waste, 1 of this shampoo provides washing equal to 900 ml of liquid shampoo. The solid shampoo, which is also ideal for those looking for sulfate-free shampoo, provides a pleasant use with its intense foaming texture and 99% biodegradable formula. It allows you to achieve a shiny, soft appearance without drying the scalp and hair.
Do your solid deodorants contain aluminum?
No, natural deodorants do not contain aluminum. Aluminum is found in antiperspirant products, which block sweat glands and prevent sweating.
How should natural solid deodorant be stored?
It should be stored in a cool and dry place. Since it contains a high percentage of coconut oil, it can soften in hot weather, so it should be stored in a cool and dry place.
Is selenium sulfide shampoo suitable for daily use?
We recommend using it 2-3 times a week.
Who can use selenium sulfide shampoo?
This product is designed as an anti-dandruff shampoo. Doctors also recommend it for individuals with seborrheic dermatitis or fungal infections (such as Tinea versicolor). Be sure to consult your doctor for this.