Cookie Policy
Cookie Policy
Operating at the address of Yeşilce Mah. Dalgıç Street No:31/B Seyrantepe-Kağıthane/İstanbul, RELANCE COSMETIC PRODUCTS MARKETING IMPORT EXPORT LIMITED COMPANY ( Company ) operates and manages www.relancebeauty.com ( Site ) to registered members; visitors (both together User/s ) to the Site Cookies ( Cookie/Cookies ) are used by the Company during the Users' visit to the Site in any way within the scope of the services offered through the Site.
What is a Cookie?
Cookies are very small text files, usually consisting of letters and numbers, that are saved on your computer (or other devices such as smartphones or tablets) by the websites you visit through your browser. Cookies do not contain personal data about visitors, such as their name, gender or address.
Cookies are created by the servers that manage the website you are visiting so that the server can tell when the visitor visits the same site again. Cookies can be likened to identification cards that show website owners that the same visitor has visited the site again.
How Are Cookies Used?
Company cookies;
· Used to remember your preferences and personalize your use of the website/mobile application/mobile site. This use:
Cookies that save your password and ensure that you remain logged into the website/mobile application/mobile site, thus saving you the trouble of entering your password multiple times each time you visit, and
· Contains cookies that remember and recognize you on your subsequent visits to the website/mobile application/mobile site.
Used to determine how you use the website/mobile application/mobile site, including determining how you use the website/mobile application/mobile site, such as where and from which devices you connect to the platforms operated by the Company, what content you view on the website/mobile application/mobile site, and the duration of your visit.
· It is used to present content and advertisements that are more suitable for you and your interests, in other words, for targeted advertising/promotion purposes. The Company matches the information obtained through cookies with your other personal data; it presents you with more suitable content, personalized campaigns and products, and does not present content or opportunities that you have previously stated you do not want.
· To perform the basic functions required for the operation of the Platforms. For example, allowing Members to log in with their membership information.
· Analyze the Platforms and improve the performance of the Platforms. For example, determining the number of visitors to the Platforms and making performance adjustments accordingly or making it easier for visitors to find what they are looking for.
· To increase the functionality of the platforms and ensure ease of use, for example, remembering search queries on subsequent visits or providing links to third-party social media activities through the platforms.
· To perform personalization, targeting and advertising activities. For example, showing advertisements related to visitors' interests on the pages and products viewed by users.
Cookie Management
You can obtain information about cookies and exercise your right to allow or reject them by following the steps below, depending on the type of your internet browser:
· Google Chrome: You can allow or block cookies from the “Cookie” tab by clicking the “lock sign” or the letter “i” in the “address section” of your browser.
Internet Explorer: Click on the “Security” tab in the “Tools” section at the top right corner of your browser and manage your cookies by selecting “allow” or “don’t allow”.
· Mozilla Firefox: Click on the “Open menu” tab in the upper right corner of your browser. Click on the “Options” image and manage your cookies using the “Privacy and Security” button.
· For other browsers (such as Opera, Microsoft Edge): You can review the help or support pages of the relevant browser.
Safari: You can manage all your cookies by selecting the “safari” tab from the “Settings” section of your phone and from the “Privacy and Security” section.
In addition to the options above; to learn about all cookies and for cookie management: https://www.allaboutcookies.org , https://www.youronlinechoices.eu/
If you reject persistent or session cookies, you may continue to use the website, mobile application and mobile site, but you may not have access to all the functionality of the website, mobile application and mobile site, or your access may be limited. This may vary in the mobile application.
Types of Cookies in Terms of Use
Mandatory Cookies: These Cookies are absolutely necessary for the platforms to function properly. These Cookies are needed to manage the system and prevent fraudulent transactions, and if they are blocked, the platforms cannot function properly.
Analysis/Performance Cookies: These Cookies enable the analysis and understanding of the operation of the platforms and the development of the platforms by interacting with the User. The use of these Cookies can be prevented.
Functional and Analytical Cookies: These Cookies are used to provide the user with an easier and improved user experience. They perform functions such as remembering previous preferences, ensuring easy access to certain content on the Platform, effective use of the platforms, optimizing them to respond to User requests, and how visitors use the platforms. Due to their nature, these types of Cookies may contain personal information such as usernames, etc. The use of these Cookies may be blocked. Functional and Analytical Cookies used on the platforms are, but are not limited to: Google Analytics, Google Ad Manager, Adform Data Management Platform, Criteo, Teads, Neustar, Pubmatic, and Oracle Data Management (BlueKai).
Targeting/Advertising/Commercial Cookies: These Cookies are used to detect and present content that may be of interest, including advertising content. They serve to enhance the user experience by presenting products/content that are similar to the targeted content in line with the interests and preferences of the users and by offering a more advanced, personalized advertising portfolio. It is possible for the user to make the necessary adjustments from the internet browser settings. In any case, these settings may change on a per internet browser basis. The use of these Cookies may be prevented. However, this blocking will not completely block advertising content; general content advertisements will only be presented instead of advertisements that may be of interest to the user. Targeting/Advertising/Commercial Cookies used on the platforms are, but are not limited to, as follows: Google Analytics, Google Ad Manager, Criteo, Facebook, Twitter, Instagram, Teads, Neustar, Pubmatic, Oracle Data Management (BlueKai), Hotjar, OneSignal, Taboola and Gemius.
Flash Cookies: These are the types of cookies used to enable visual or audio content on the platforms.
Third Party Cookies: The Platform works with trusted, well-known third-party advertising providers. Third-party service providers place their own Cookies to provide user-specific advertisements. Cookies placed by third parties collect and process visitors' navigation information on the platforms and analyze how they use them.
Cookie Types in Terms of Storage Period
Persistent Cookies: These are cookies that remain on a person's computer or smart mobile device until deleted by the person or until a certain date. These Cookies are mostly used to measure users' preferences and site movements.
Session Cookies: These Cookies are used to divide the user's visit into sessions and do not collect data from the user. These Cookies are deleted when the user remains inactive for a certain period of time on the platforms they visit or when they close the platforms. Targeting/Advertising/Commercial Cookies are used as defined above for third parties to provide services on the platforms and to increase the effectiveness of these services. These Cookies can remember the web pages and sites visited and collect personal data. The platform uses both first-party and third-party cookies for situations such as collecting information, remembering demographic data and interests, determining ad impressions and the number of visits. When the platform is visited and these add-ons are used, the platform connects directly to the server of the selected social network. Then, the content offered by the add-on is transmitted directly from the social networks to the web browser and added to the website being visited. In this way, the relevant social network can access and process the user's data and combine it with the data belonging to the account on the relevant social network.
The Company has no control over the data processed by social networks through plug-ins. The personal data policies published by the relevant social networks should be carefully reviewed to obtain more information on the purposes, methods and duration for which social networks will process your personal data.
The use of certain Cookies is mandatory for the platform to function properly. If the use of Cookies is blocked, the information provided must be re-entered each time the Platform is visited, and some services provided by the Company over the internet may not work as required or some of the pages on the platforms may not be visible.
This Cookie Policy contains general information about cookies, with the aim of informing Users about the cookies that the Company uses or may use, and informing Users that they have the authority to manage cookies. The Company reserves the right to change this Cookie Policy.
Frequently Asked Questions
Do I need to use Relance makeup remover only after removing makeup?
Our product contains natural ingredients such as rose water and glycerin that will benefit the skin. These products also help meet your skin's daily moisture needs. Therefore, you can use it not only for make-up removal but also to refresh your skin in the morning and evening and meet its moisture needs.
Since my eyebrows are sparse, can I use your Eyebrow & Eyelash Serum? Will it help eyebrows grow?
It is specially designed for your eyebrows and hair eyelashes. It is designed to provide your eyebrows and eyelashes with daily moisture needs and necessary vitamins and minerals. It contains olive oil, which is very effective in strengthening the hair, eyebrow and eyelash roots, and vitamin E.
It helps hair, eyebrows and eyelashes grow. Sweet almond oil supports eyebrow and eyelash growth. Our product consists entirely of oils. Products on the market consist of only one or two oils. We have designed all the oils necessary for your eyebrows and eyelashes to provide all the nutrients, vitamins and minerals.
Should I shave while using beard serum?
It has been specially developed for your beard and beard roots. It contains sweet almond oil, jojoba oil, argan oil, olive oil, castor oil, vitamin E and glycerin. The purpose of this product is to nourish and care for your existing beard and beard roots. It provides a strong and shiny appearance if used regularly.
How long does it take for beard serum to show its effect?
It provides immediate softness thanks to the oils and vitamins it contains. If you use it regularly every day, you will feel your strong and shiny beard within 1-2 months, depending on the structure of your beard.
In what cases should I not peel?
-If you have active acne or open wounds
-In case of sunburn
-If you have skin problems such as hypersensitivity or eczema
How often should I use peeling?
It varies depending on skin type:
Oily skin: 2-3 times a week
Combination skin: 1-2 times a week
Dry or sensitive skin: Once a week
Can we use lip balm at night?
Yes, lip balms, especially those containing intense moisturizers, help repair your lips until the morning when used at night.
Can I apply skin whitening cream to areas other than the face?
Suitable for use on face, armpits, elbows, knees and external genital areas.
Can I go out in the sun after using the skin brightening serum?
We recommend that you use sunscreen with at least 30 spf 15 minutes after using the product.
How long should Relance Vitamin C serum remain on the face?
Wait until it is completely absorbed, then apply moisturizer. There is no need to rinse.
What products should not be used with vitamin C serum?
Niacinamide: May reduce effectiveness when used together.
AHA/BHA (Glycolic Acid, Salicylic Acid): Skin irritation
can.
Retinol: Can be very sensitive to the skin.
Can anti-aging cream be used around the eyes?
This area is a very sensitive area. That's why we recommend Relance Anti-Aging Eye Contour Cream for your more sensitive eye area.
I use liquid shampoo. I was very interested in your product. Why should I use your solid shampoo?
Since our Relance Zero series solid shampoo is concentrated, a single use is sufficient in each shower. It does not contain SLS, SLES, Paraben, Alcohol, Silicone, Dye, Perfume and Essence. It consists of natural herbal ingredients. Produced with the goal of less plastic and zero waste, 1 of this shampoo provides washing equal to 900 ml of liquid shampoo. The solid shampoo, which is also ideal for those looking for sulfate-free shampoo, provides a pleasant use with its intense foaming texture and 99% biodegradable formula. It allows you to achieve a shiny, soft appearance without drying the scalp and hair.
Do your solid deodorants contain aluminum?
No, natural deodorants do not contain aluminum. Aluminum is found in antiperspirant products, which block sweat glands and prevent sweating.
How should natural solid deodorant be stored?
It should be stored in a cool and dry place. Since it contains a high percentage of coconut oil, it can soften in hot weather, so it should be stored in a cool and dry place.
Is selenium sulfide shampoo suitable for daily use?
We recommend using it 2-3 times a week.
Who can use selenium sulfide shampoo?
This product is designed as an anti-dandruff shampoo. Doctors also recommend it for individuals with seborrheic dermatitis or fungal infections (such as Tinea versicolor). Be sure to consult your doctor for this.