Website Disclosure Text
Website Disclosure Text
RELANCE COSMETIC PRODUCTS MARKETING IMPORT EXPORT LIMITED COMPANY
Update Date: [13/02/2025]
This Website Member and Visitor Information Text ( Text ), Yeşilce Mah. Dalgıç Street No:31/B Seyrantepe-Kağıthane/İstanbul address operating RELANCE COSMETIC PRODUCTS MARKETING IMPORT EXPORT It has been prepared in order to enlighten and inform the User about the terms and conditions regarding the use of data obtained and/or to be obtained from Users in any way within the scope of the services offered through the Site and the methods of processing of the data to the Members registered to www.relancebeauty.com (Site) operated and managed by LİMİTED ŞİRKETİ ( Company ); to the Visitors entering the Site other than these (both Users).
The Company collects personal data via the Site, social media accounts, e-mail, post, call center, fax, notifications from administrative and judicial authorities and other communication channels, in auditory, electronic or written form, in accordance with the personal data processing conditions specified in the Law and in line with the legal reasons and purposes specified in this Text.
Cookies are used by the Company within the scope of the services offered to Users through the Site and during Users' visits to the Site in any way. For more detailed information on the use of cookies, please review our Cookie Policy.
1. Person Concerned, Data Categories and Data Types
|
Member |
Identity Information |
Name, surname, Turkish Penal Code Number, date of birth. |
|
Customer Transaction |
Order information |
|
|
Contact Information |
Username, email address, telephone number, residence address, country and city of residence. |
|
|
Transaction Security |
IP address, ID information, log process, website login and logout information, password and passcode information, transaction date and time. |
|
|
Marketing |
Site navigation information, past usage information, shopping/campaign reaction information, hobbies, shopping preferences, other cookie records collected by the cookie owner third party through the company. |
|
|
Location Information |
Information about the location from which the platforms are accessed |
|
|
Visitor |
Identity Information |
Gender, age group |
|
Transaction Security |
IP address, ID information, log process, website login and logout information, transaction date and time. |
|
|
Location Information |
Information about the location from which the platforms are accessed |
|
|
Marketing |
Site navigation information, past usage information, shopping/campaign reaction information, hobbies, shopping preferences, other cookie records collected by the cookie owner third party through the company |
2. Legal Reasons
The above-mentioned personal data may be processed for the purposes listed below, subject to the disclosure of this data by the data owners to the company; in accordance with the conditions and principles set forth in Article 4 of the Law and repeated in this Text; within the scope of the personal data processing conditions set forth in Articles 5 and 6 of the Law. The legal grounds for each data category are clearly stated below:
|
Member |
Identity Information
Contact Information |
It is necessary to process personal data of the parties to a contract, provided that it is directly related to the establishment or performance of a contract, Data processing is necessary for the establishment, exercise or protection of a right. |
|
Customer Transaction
Transaction Security
Location |
· It is clearly stated in the laws, It is necessary to process personal data of the parties to a contract, provided that it is directly related to the establishment or performance of a contract, · It is mandatory for the company to fulfill its legal obligations, Data processing is necessary for the establishment, exercise or protection of a right. |
|
|
Marketing |
Data processing is mandatory for the legitimate interests of the Company, provided that it does not harm the fundamental rights and freedoms of the data owner. · Data is made public by the data owner himself. |
|
|
Visitor |
Identity Information Transaction Security Location Information Marketing |
· It is mandatory for the company to fulfill its legal obligations, Data processing is mandatory for the legitimate interests of the Company, provided that it does not harm the fundamental rights and freedoms of the data owner. · Data is made public by the data owner himself. |
3. Purposes for Which Personal Data Will Be Processed
Within the scope of this Text, the personal data of data owners, as set out in Article 2, are processed in accordance with the general conditions set out in this Text for the following purposes:
|
Member |
Identity Information
Contact Information
|
|
|
Customer Transaction
Transaction Security
Location |
|
|
|
Marketing |
|
|
|
Visitor |
Identity Information Transaction Security Location Information Marketing |
|
4. Transfer of Personal Data
The Company may transfer the personal data it obtains from data owners to its domestic servers and suppliers in order to perform the services it offers through the Company's Platforms and provided that it fulfills the obligations declared in the Text. The Company may also transfer the personal data of data owners to third parties for the following purposes:
|
Member |
Sharing identity, communication and transaction security information with authorized public institutions and organizations for the purposes of carrying out activities in accordance with the legislation, following up and carrying out legal affairs and providing information to authorized persons, institutions and organizations;
Sharing information with suppliers from whom storage services are purchased for the purpose of carrying out storage and archive activities; · Execution of Supply Chain Management Processes |
|
Visitor |
Sharing information with suppliers from whom storage services are purchased for the purpose of carrying out storage and archive activities; Sharing site usage preferences and browsing history with suppliers for segmentation purposes. |
5. Rights of the Data Subject
As personal data owners, in order to state your requests regarding your rights and to exercise your rights on your personal data, you can make the necessary changes, updates and/or deletions and related requests by filling out the “ Relevant Person Application Form ”, by applying in writing to the Company e-mail address info@turunch.net with a secure electronic signature or via your personal e-mail address or to the Company Yeşilce Mah. Dalgıç Sok. No:31/B Seyrantepe-Kağıthane/İstanbul address in person or through a notary. If you forward your requests to us using the specified methods, the Company will finalize the request free of charge as soon as possible and within thirty days at the latest, depending on the nature of your request. However, if the transaction requires an additional cost, the Company will charge the fee in the tariff determined by the Personal Data Protection Board. In this context, personal data owners;
1. Learning whether personal data is being processed,
2. Request information regarding the processing of personal data,
3. Learning the purpose of processing personal data and whether they are used in accordance with their purpose,
4. Knowing the third parties to whom personal data is transferred, either domestically or abroad,
5. Request correction of personal data if it is processed incompletely or incorrectly,
6. Request the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7 of the Law,
7. Request that the operations carried out in accordance with clauses (d) and (e) be notified to third parties to whom personal data has been transferred,
8. To object to the emergence of a result to the detriment of the person by analyzing the processed data exclusively through automatic systems,
9. To request compensation in case of damages due to unlawful processing of personal data.
In the application you will make to exercise your rights as the personal data owner and specified above and including your explanations regarding the right you request to exercise; the subject you request must be clear and understandable, the subject you request must be related to you or if you are acting on behalf of someone else, you must be specifically authorized in this regard and your authority must be documented, the application must include your identity and address information and documents proving your identity must be attached to the application.
6. Changes to the Text
The Company may make changes to this Text at any time. These changes shall become effective immediately upon publication of the new amended text. Necessary information will be provided to you so that you are aware of the changes in this Text.
Frequently Asked Questions
Do I need to use Relance makeup remover only after removing makeup?
Our product contains natural ingredients such as rose water and glycerin that will benefit the skin. These products also help meet your skin's daily moisture needs. Therefore, you can use it not only for make-up removal but also to refresh your skin in the morning and evening and meet its moisture needs.
Since my eyebrows are sparse, can I use your Eyebrow & Eyelash Serum? Will it help eyebrows grow?
It is specially designed for your eyebrows and hair eyelashes. It is designed to provide your eyebrows and eyelashes with daily moisture needs and necessary vitamins and minerals. It contains olive oil, which is very effective in strengthening the hair, eyebrow and eyelash roots, and vitamin E.
It helps hair, eyebrows and eyelashes grow. Sweet almond oil supports eyebrow and eyelash growth. Our product consists entirely of oils. Products on the market consist of only one or two oils. We have designed all the oils necessary for your eyebrows and eyelashes to provide all the nutrients, vitamins and minerals.
Should I shave while using beard serum?
It has been specially developed for your beard and beard roots. It contains sweet almond oil, jojoba oil, argan oil, olive oil, castor oil, vitamin E and glycerin. The purpose of this product is to nourish and care for your existing beard and beard roots. It provides a strong and shiny appearance if used regularly.
How long does it take for beard serum to show its effect?
It provides immediate softness thanks to the oils and vitamins it contains. If you use it regularly every day, you will feel your strong and shiny beard within 1-2 months, depending on the structure of your beard.
In what cases should I not peel?
-If you have active acne or open wounds
-In case of sunburn
-If you have skin problems such as hypersensitivity or eczema
How often should I use peeling?
It varies depending on skin type:
Oily skin: 2-3 times a week
Combination skin: 1-2 times a week
Dry or sensitive skin: Once a week
Can we use lip balm at night?
Yes, lip balms, especially those containing intense moisturizers, help repair your lips until the morning when used at night.
Can I apply skin whitening cream to areas other than the face?
Suitable for use on face, armpits, elbows, knees and external genital areas.
Can I go out in the sun after using the skin brightening serum?
We recommend that you use sunscreen with at least 30 spf 15 minutes after using the product.
How long should Relance Vitamin C serum remain on the face?
Wait until it is completely absorbed, then apply moisturizer. There is no need to rinse.
What products should not be used with vitamin C serum?
Niacinamide: May reduce effectiveness when used together.
AHA/BHA (Glycolic Acid, Salicylic Acid): Skin irritation
can.
Retinol: Can be very sensitive to the skin.
Can anti-aging cream be used around the eyes?
This area is a very sensitive area. That's why we recommend Relance Anti-Aging Eye Contour Cream for your more sensitive eye area.
I use liquid shampoo. I was very interested in your product. Why should I use your solid shampoo?
Since our Relance Zero series solid shampoo is concentrated, a single use is sufficient in each shower. It does not contain SLS, SLES, Paraben, Alcohol, Silicone, Dye, Perfume and Essence. It consists of natural herbal ingredients. Produced with the goal of less plastic and zero waste, 1 of this shampoo provides washing equal to 900 ml of liquid shampoo. The solid shampoo, which is also ideal for those looking for sulfate-free shampoo, provides a pleasant use with its intense foaming texture and 99% biodegradable formula. It allows you to achieve a shiny, soft appearance without drying the scalp and hair.
Do your solid deodorants contain aluminum?
No, natural deodorants do not contain aluminum. Aluminum is found in antiperspirant products, which block sweat glands and prevent sweating.
How should natural solid deodorant be stored?
It should be stored in a cool and dry place. Since it contains a high percentage of coconut oil, it can soften in hot weather, so it should be stored in a cool and dry place.
Is selenium sulfide shampoo suitable for daily use?
We recommend using it 2-3 times a week.
Who can use selenium sulfide shampoo?
This product is designed as an anti-dandruff shampoo. Doctors also recommend it for individuals with seborrheic dermatitis or fungal infections (such as Tinea versicolor). Be sure to consult your doctor for this.